
Services
Instrument Services
Impartialabs
ABS provides integrated services supporting your laboratory’s operations, from the set up of your instruments to optimized performance. Our approaches and use of OEM and FDA-certified components allow you to achieve maximum uptime and operational efficiency.
ABS’s team of service engineers and application scientists possess rich knowledge and expertise. Team members have an average industry tenure of more than 20 years, and many were formerly employed by a leading OEM.
Factory trained and certified engineers
Trained for subcomponent diagnostics and repairs
Equipped with all necessary diagnostic, maintenance, and repair tools
Provide training on and validation for industry-specific methods
Experienced in method development to meet the needs of mature and emerging applications
LCMS Instrument Service Contracts
ABS offers flexible service contracts to best fit your lab’s service support needs. Our factory-trained and certified engineers use OEM parts, adhere to the highest standards, and can be relied on to keep your instruments operating at peak performance.
Chemistry Analyzer Service Contracts
For chemistry analyzers, we offer tiered service options. As with any ABS service offerings, our field service engineers are certified, factory-trained, use OEM parts, and adhere to the highest standards.
Includes parts and consumables.
Includes all:
Labor
Travel
OEM/FDA-certified parts
Includes parts and consumables.
Includes all:
Labor
Travel
OEM/FDA-certified parts
Includes all:
Labor
Travel
OEM/FDA-certified parts
Consumables
Preventative maintenance is the key to your lab’s efficient operation and to avoiding problems before they start.
Instrument-specific preventive maintenance checklist
Replacement of common wear and tear parts
Use of factory OEM and FDA-certified parts
Extensive cleaning
Thorough specifications testing
The members of our extensive field services team have, on average, 20 years of industry experience, providing a wealth of expertise to nurture your most significant assets—your people.
Step-by-step equipment operation
Sample preparation
Method execution
Day-to-day equipment maintenance.
ABS is Essential in Labs
Conducting training programs for our clients’ lab technicians is deeply rewarding. It’s great to see the technicians’ confidence grow, and I enjoy knowing that they will be able to better contribute to the success of our client’s lab.